With the incredible savings afforded Busfreighter.com customers, questions about rates and payments are the most common inquiries we receive.
Why are your rates less expensive than going directly to Greyhound?
Busfreighter.com markets our incredible discounts through multiple marketing channels, consolidating thousands of customers. This scale allows us to obtain substantial volume discounts that we then pass on to you. As an authorized reseller of GPX shipping services, we also are experts on the best ways to utilize the unique shipping network and capabilities of Greyhound Package Express.
May I pay at the Greyhound station in person?
No. To receive Busfreighter.com’s discounted rates, your order must be placed online at Busfreighter.com using our Instant Quote & Ordering form, complete with payment. See our page, How it Works for additional information.
Why is the receipt I received from Greyhound different from the amount paid to Busfreighter?
The amount on the receipt is the amount Greyhound charges Busfreighter.com and is substantially discounted (even more discounted than the discounted rates offered by Busfreighter). The difference/variance in pricing is how the website generates income. In all cases, refer to your Busfreighter order details regarding weight allowances and such to determine if additional accessorial rates may be applicable - not to the rate documentation or information provided at the station.
What if my shipment comes in less than the purchased weight?
Simply email us a credit request to [email protected] detailing the tariff weight indicated on your bus bill and your purchased weight in these situations. Please note that our discount program does have certain weight minimums that are system-enforced based on the number of items shipped that are not refundable in the event of less weight being shipped, which could impact the refundable amount (current minimums are 100 lbs. for up to five boxes and 20 lbs. per box thereafter).
Busfreighter.com – Still the Best Kept Secret in Shipping
The more you ship, the more you save! Together, Busfreighter.com and GPX have nearly 30 years combined experience facilitating package shipments via a nationwide bus network. Our service is a great way to ship multiple boxes across the country while keeping within your budget. Whether you are relocating to a new city or shipping purchases to Etsy or Ebay customers, Busfreighter.com is an economical way to send packages long distance. Visit www.Busfreighter.com, fill the Instant Quote & Ordering form, buy moving supplies direct from the factory and save.